Shipping policy
Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Shipping Times
- United States: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs, or high-demand periods.
Free Shipping We offer free standard shipping on all U.S. orders over $65.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking info to update.
Customs & Duties (International Orders) International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the product price or shipping cost.
Lost or Stolen Packages If your tracking shows delivered but you haven't received your package, please check with neighbors and your local post office first. If the issue persists, contact us at support@aurevashop.com and we'll do our best to resolve it.
Contact Questions about your order? Email us at support@aurevashop.com.